Compliance

Control Plane is committed to providing secure products and services to safely and easily manage billions of digital identities across the globe. Our external certifications provide independent assurance of Control Plane’s dedication to protecting our customers by regularly assessing and validating the protections and effective security practices Control Plane has in place.

PCI

Stripe is the payment information and credit card processing provider used by Control Plane. Security is a top priority for Control Plane, and as such, we have invested significant resources to obtain and maintain PCI compliance. This commitment to security is evidenced by annual on-site assessments and continuous risk management to ensure the platform remains secure for all of our users. For a copy of our PCI Attestation of Compliance (AoC), please contact support@controlplane.com.

The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information. The standard was created to increase controls around payment data to reduce fraud. If you want to sell online and accept payments from Visa, Mastercard, American Express, or Discover, your software and hosting needs to be PCI compliant.

Click here to download the PCI Responsibility Matrix.

SOC2 Type II

Control Plane’s security & compliance principles guide how we deliver our products and services, enabling people to simply and securely access the digital world.

Control Plane takes the security of its data and that of its clients and customers seriously and ensures that only vetted personnel are given access to their resources.

• All Control Plane contractors and employees undergo background checks prior to being engaged or employed by us in accordance with local laws and industry best practices.
• Confidentiality or other types of Non-Disclosure Agreements (NDAs) are signed by all employees, contractors, and others who have a need to access sensitive or internal information.
• We embed the culture of security into our business by conducting employee security training & testing using current and emerging techniques and attack vectors.

• All development projects at Control Plane, including on-premises software products, support services, and our own Digital Identity Cloud offerings, follow secure development lifecycle principles.
• All development of new products, tools, and services, and major changes to existing ones, undergo a design review to ensure security requirements are incorporated into proposed development.
• All team members regularly involved in any system development undergo annual secure development training in coding or scripting languages that they work with, as well as any other relevant training.
• Software development is conducted in line with OWASP Top 10 recommendations for web application security.

Control Plane deploys third-party penetration testing and vulnerability scanning of all production and Internet facing systems on a regular basis.

• All new systems and services are scanned prior to being deployed to production.
• We perform penetration testing both by internal security engineers and external penetration testing companies on new systems and products or major changes to existing systems, services, and products to ensure a comprehensive and real-world view of our products & environment from multiple perspectives.
• We perform static and dynamic software application security testing of all code, including open-source libraries, as part of our software development process.

Control Plane's cloud provides maximum security with complete customer isolation in a modern, multi-tenant cloud architecture.

Control Plane's cloud leverages the native physical and network security features of the cloud service and relies on the providers to maintain the infrastructure, services, and physical access policies and procedures.

• All customer cloud environments and data are isolated using Control Plane’s patented isolation approach. Each customer environment is stored within a dedicated trust zone to prevent any accidental or malicious co-mingling.
• All data is also encrypted at rest and in transmission to prevent any unauthorized access and data breaches. Our entire platform is continuously monitored by dedicated, highly trained Control Plane experts.
• We separate each customer's data and our own, utilizing unique encryption keys to ensure data is protected and isolated.
• Client’s data protection complies with SOC 2 standards to encrypt data in transit and at rest, ensuring customer and company data and sensitive information are protected at all times.
• We implement role-based access controls and the principles of least privileged access, and review revoke access as needed.

Control Plane successfully completed the AICPA Service Organization Control (SOC) 2 Type II audit. The audit confirms that Control Plane’s information security practices, policies, procedures, and operations meet the SOC 2 standards for security.

Control Plane was audited by Prescient Assurance, a leader in security and compliance certifications for B2B, SAAS companies worldwide. Prescient Assurance is a registered public accounting in the US and Canada and provides risk management and assurance services, including but not limited to SOC 2, PCI, ISO, NIST, GDPR, CCPA, HIPAA, CSA STAR, etc. For more information about Prescient Assurance, you may reach out them at info@prescientassurance.com.

An unqualified opinion on a SOC 2 Type II audit report demonstrates to Control Plane’s current and future customers that they manage their data with the highest standard of security and compliance.

For a copy of our audit report, please contact support@controlplane.com.